Participation
Getting involved
Norfolk and Waveney Talking Therapies wants to work closely with you, our service users, carers and stakeholders to help us improve our services,
We need to know what you think and hear about your experience of receiving services from or working with us. You can and many of you already do tell us using the Friends and Family Test, compliments, complaints, and the Patient Experience Questionnaire.
But we want to hear more. Importantly, as well as learning what you liked and did not like about your treatment or working with us, we especially want to hear your views and how we can improve things by working together. This might include the information we provide to you, using more (or less) technology to meet you, and the days and times we offer appointments.
People Participation is service users, their carers and families, and stakeholders within the community, working together with staff for the benefit of everyone.
There are many ways you can get involved and influence our decision-making. You can give as much or as little time as suits you best and assist with any area of our service that interests you.
If you might be able to help, please contact us:
peopleparticipation@norfolkandwaveneymind.org.uk
Or speak to any member of the Norfolk and Waveney Talking Therapies team.