Support for people aged 16-19

Norfolk and Waveney Talking Therapies has therapists and counsellors who are specialists in working with young people.

Wellbeing means more than just being happy, it means feeling able to cope with the challenges life can throw at us. Stress can be caused by all kinds of issues - from exam pressure or unemployment to relationship problems and substance misuse. Our service offers confidential, non-judgemental support, enabling young people to develop valuable skills for life and to reach their potential.

What we offer to young people

Online Workshops
Workshops can help you recognise and develop strategies to cope with the stresses and strains we all experience in life, mental health, and emotional issues. These workshops are running regularly and can be accessed quickly, just click on 'request a place' and complete the short form with your details. Online registration closes about 12 hours before the session, but if you have missed online registration and want to attend give us a ring on 0300 123 1503 (9-5 Mon-Fri).

Advice Session
You may be offered an Advice Session which is a one-to-one chat over the phone, by video call or face-to-face. You will be able to find out more about the service and we can discover a bit about you. We'll ask about what's going on for you, go through your options and help you decide your next step.

One-to-One Support
One-to-one support aims to be as flexible as possible, enabling you to see the same member of the team for a number of sessions, either over the phone, online, or face-to-face. All of the team are trained in areas such as cognitive behavioural therapy (CBT) or counselling. Depending on what you want and need, your sessions could be over a couple of months or over a longer period of time. This will also affect who you see from the team - to make sure you get the right help.

How can you get help?

If you are unhappy or facing a difficult situation and looking to make changes in your life to improve your wellbeing, our team can help. For more information, contact us using our self-referral form or by calling your local team: 0300 123 1503.

You can also ask your GP, school or college to refer you.

We see people at venues all over Norfolk, as well as keeping in touch by phone and video call. The service is free - you will just need to cover the cost of getting to appointments and groups.

Confidentiality
When you first have contact with the team we will explain our confidentiality agreement with you. We will not share any of your information with anyone without your consent however there are some rare exceptions to this. If we feel that you are a danger to yourself or anyone around you, or that you are in danger from someone else, we have a duty of care to share this information with the relevant person.

Useful links and resources

Childline
Confidential counselling service for children and young people, including line chat email and message boards
www.childline.org.uk
Freephone: 0800 1111

Samaritans
Confidential support whenever you need it
www.samaritans.org
Telephone: 116 123

BullyingUK
Advice about bullying, including cyber bullying
www.bullying.co.uk

YoungMinds
Charity committed to improving wellbeing and mental health of young people. As well as information for young people, the site also provides support for parents and professionals
www.youngminds.org.uk
Parents' hotline: 0808 8025544

The Site
Online support for young people aged 16-25 including advice, personal stories, discussion boards and live chat
www.thesite.org

Working and jobs
Advice about your rights and opportunities for employment
www.gov.uk/browse/working

To find about more about support for people in Norfolk and Waveney aged under 16, please contact your GP.