Accessibility Statement
Accessibility Statement for Wellbeing Suffolk
This accessibility statement applies to https://www.nandwtalkingtherapies.org.uk
This website is run by the Norfolk and Waveney Talking Therapies who are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and will be applying the relevant accessibility standards. We want as many people as possible to be able to use this website.
Measures to support accessibility
The Norfolk and Waveney Talking Therapies takes the following measures to ensure accessibility of Norfolk and Waveney Talking Therapies:
- Integrate accessibility into our procurement practices.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Wellbeing Suffolk is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of the Norfolk and Waveney Talking Therapies website. Please let us know if you encounter accessibility barriers using our website.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Phone: 0300 123 1503
- E-mail: NWTTAdmin@nsft.nhs.uk
- Postal address: The Suffolk Wellbeing Service, Hospital Road, Bury St Edmunds, Suffolk, IP33 3ND
We try to respond to feedback within 2 business days.
Technical specifications
Accessibility of the Norfolk and Waveney Talking Therapies website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of the Norfolk and Waveney Talking Therapies website, there may be some limitations. Below is a description of some known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for the Norfolk and Waveney Talking Therapies website:
- Colour contrast:Text and button links do not pass WCAG 2.1 AA accessibility because Brand colours require an update as these are used for navigational links. We will be updating our website very soon to fix these issues. Please contact us if you require further assistance.
- Font sizes:Text and button links have insufficient font sizes to pass WCAG 2.1 AA accessibility because Accessibility was not accounted for when the original website was built. Modify font sizes to pass WCAG 2.1 AA accessibility. Please contact us if you require further assistance.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements please email: NWTTAdmin@nsft.nhs.uk
Assessment approach
The Wellbeing Service Suffolk is currently assessing the accessibility of the Norfolk and Waveney Talking Therapies website by the following approaches:
- Content is being self-evaluated using a WCAG compliance automated checker
We aim to complete the accessibility assessments and make all necessary changes for website compliancy by April 2021.
Formal complaints
You can register a complaint with: NWTTAdmin@nsft.nhs.uk